MemiorQuestions, answered
The things people ask before they book. Can't see yours? Send it through — we reply the same day.
What do I get with a photo booth hire?
Every package includes unlimited instant prints, a friendly on-site attendant, your choice of backdrop, a props box, setup and pack-down, and a private online gallery of every photo. You choose the hours, the booth and any add-ons.
How much space does it need?
About 3 m × 3 m on a level floor, with a standard power point within roughly 5 m. The open-air and 360 setups like a bit more breathing room so guests can pile in. Tell us your venue and we'll confirm it fits.
Does setup count as hire time?
No. We turn up around an hour before your start time to set up, and pack down after — none of that comes out of your booked hours. You get the full time with the booth running.
Do you provide an attendant?
Always. A trained attendant runs the booth for your whole hire — loading prints, helping with props, and keeping the queue moving so nobody misses out.
Are prints unlimited? How many per photo?
Unlimited for the entire hire. As standard we print one strip per session, and we can print a copy for everyone in the shot — handy for group photos so nobody leaves empty-handed.
Can we customise the print with our names or logo?
Yes. Your print design is included on the Signature and Premium packages — names, date, colours, or a company logo for corporate events. We send a proof before the day for you to approve.
Do we get digital copies, and for how long?
Guests can share instantly by SMS or AirDrop on the night. Afterwards you get a private online gallery of every photo, live for about 30 days — download the lot whenever suits.
What if our venue is upstairs or outdoors?
Usually fine — we just need to know in advance. A lift or ground-floor access helps, and outdoor spots need to be covered and on firm, level ground with power nearby. Flag it when you enquire and we'll sort the details.
Do you have public liability insurance?
Yes, $20m public liability. Plenty of venues ask for a certificate before the event — we'll email it straight to your coordinator on request.
How far in advance should we book?
Peak wedding season and December book out months ahead, so if your date is set, lock it in early. That said, we do take last-minute bookings whenever a booth is free — it never hurts to ask.
What's your cancellation and reschedule policy?
Your deposit secures the date and the balance is due 7 days prior. Need to move it? Your deposit transfers to a new date with 30 days' notice. Full details are on the hire terms page.
Do you travel outside Sydney?
Yes. Travel is free within about 30 km of our base, then a per-kilometre rate after that. We regularly head to the Hunter Valley, Southern Highlands and Wollongong — just ask about travel.
Still deciding?
Send your date and we'll answer anything else while we check availability.
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